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Our Refund & Return Policy

How do I return an item?

We want you to be 100% happy with the products you buy from us and will refund if your are not completely happy with your purchase within 30 days of purchase.  Please see our full 30 day money back guarantee for more details.

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We do ask:

That you contact us to let us know you will be returning the products within 30 days of purchase.

Please note:
  • All transactions are in Australian dollars.
  • This website supports Secure Socket Layers of 128bit or greater
  • GeoTrust Secure logo
  • Refunds will be processed to the payment method you chose at checkout for the purchase amount of the product only, not including shipping costs.
  • We recommend that you return items using a service with a tracking number as you are responsible for the item being received back into our warehouse.
  • Packages that are returned due to unpaid duties and customs charges will incur an additional shipping fee.
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